Frequently Asked Questions

During your stay!

Here’s a list of common questions we get and their answers.

What should I do to get my full security deposit back?

To ensure a full refund:

• Avoid property damage or stains.

• Leave the space tidy.

• Wash dishes after use and take out trash.

• Return keys and leave all electronics in working order.

• Follow house rules (no smoking indoors, no unregistered guests, no parties).

Can I cook my own meals?

Definitely! Guests are encouraged to use the shared, fully equipped kitchen to prepare their meals comfortably.

Are pets allowed?

For hygiene and comfort reasons, pets are not allowed at this time.

Is smoking allowed?

Smoking is not permitted indoors. You may smoke in designated outdoor areas only.

What happens if something breaks or malfunctions?

Please notify your host immediately. Most issues (like light bulbs, plumbing, or inverter maintenance) can be resolved promptly by our on-site support team.

Is there a backup if the solar system runs low on power?

Our solar power system is designed for reliability, but in rare cases of extended cloudy weather, a backup generator may be available to ensure continuous electricity.

Location & Neighborhood

Here’s a list of common questions we get and their answers.

How close is the property to Federal Polytechnic Ilaro?

The apartments are just a short drive (under 10 minutes) from Federal Polytechnic Ilaro, making them ideal for visiting lecturers, students, or families attending campus events.

Are there shops or restaurants nearby?

Yes, several convenience stores, markets, and local restaurants are within easy reach. Our team can recommend nearby options based on your preferences.

Safety & Security

Here’s a list of common questions we get and their answers.

How secure is the apartment?

Extremely secure. The compound is gated, fenced, and well-lit with 24/7 surveillance and controlled access for residents and approved guests only.

What emergency contacts are available?

A local host or caretaker is always reachable by phone or WhatsApp for any emergencies or assistance during your stay.

Other questions

Here’s a list of common questions we get and their answers.

Can I host visitors?

Registered guests are welcome to have visitors during the day, but overnight stays require prior approval from the host.

Do you offer discounts for long-term stays?

Yes, discounted rates are available for weekly and monthly bookings. Please inquire directly for special offers.

Reserve a spot with us!

Experience comfort, convenience, and peace of mind when you book your next stay with us.